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35 Monkgate, York YO31 7PB, UK – 01904 206862
The care provided is generally of an excellent quality, the doctors and nurses are professional and caring and exhibit real empathy for their patients. The quality of medical care is however let down by disinterested and sometimes even rude reception staff who make calling the surgery unpleasant at times, utilise online booking to avoid reception staff.
199 Acomb Rd, York YO24 4HD, UK – 01904 342999
I have been a patient at the Acomb branch of this practice for 18 years and have also been seen at the Monkgate and Woodthorpe branches. Throughout this time I have had a complicated series of interlinked conditions, which they have picked up very promptly. This has meant that treatment and management have been started early and worked better. Unlike the negative posters on here, I have never had problems in dealing with them on the phone. The telephone triage system works particularly well. I usually phone as soon as they open and redial until I get through. When I do, they arrange a GP call-back and the GP either calls me in to see them that morning, makes a later appointment for a GP or nurse or issues advice and/or a prescription.
23 Stonegate, York YO1 8AW, UK – 01904 631815
It's a shame the NHS can't care for patients in this way: efficiently, with genuine interest in the patient, and with overall health the goal. Highly recommend.
I have used Stonegate Medical Practice on three separate occasions and I have never failed to be impressed by the professional standard and service offered by a dedicated team professionals.